Being Human HCI in the Year 2020

Finished reading the research report entitled  Being Human HCI in the Year 2020, published by Microsoft Research. It is an interesting look at what has happened in the past, but doesn't live up to expectations on what is going to happen in the future. It has an interesting chapter that extends the research and design cycle which now includes: "Understand", "Study", "Design", "Build", and "Evaluate".  The new concept is "Understand". These are ideas I want to use for my studies and was mentioned to me a few years ago by Alan Blackwell. Good read short report and worthwhile getting a hold of if possible.